If your delivery is delayed by even one minute, your delivery fee will be automatically refunded



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Free standard shipping on orders over $99
Enjoy stress-free shopping with our free shipping offer. Simply spend $99 or more in a single order, and we’ll deliver your items straight to your door at no extra cost. Fast, reliable, and completely free — because we believe you deserve more for less.
Changed your mind? No problem. You can return any product for free as long as it’s unused and undamaged. We’ll process your refund or issue store credit if eligible — hassle-free and quick. For full details, please visit our About Us and Refund Policy pages.
We value your time — that’s why we guarantee on-time delivery. If your order arrives even 1 minute later than promised, your delivery fee will be fully refunded or credited to your store account — your choice. Fast delivery, or it’s on us.
Create Your Dream Glitter Palette – 18 Custom Pressed Glitter Eyeshadows Unleash your creativity and design a one-of-a-kind glitter palette that’s as unique as you are! With this customizable set, you can handpick up to 18 dazzling pressed glitters to curate a collection that matches your style—whether you love bold, show-stopping sparkle or soft, ethereal shimmer. ✨ Why You’ll Love This Palette: - Totally Personalized: Mix and match from our wide selection of pressed glitter shades (available in the shop). Want a rainbow explosion? A monochromatic moment? It’s all up to you! - High-Impact Shine: These pressed glitters deliver intense, reflective color that stays put—perfect for festivals, nights out, or just adding a little magic to your everyday look. - Easy to Use: The smooth, blendable formula applies effortlessly with a brush or fingertip, so you can layer it over shadows or wear it solo for maximum sparkle. - Heart-Shaped Pans Available: Prefer something extra cute? Just let us know—we can customize your pans into hearts for a playful touch (standard round pans included otherwise). How It Works: 1. Browse the glitter shades available in our shop (photos and videos are samples of the stunning colors you can choose from). 2. Message us with your top 18 picks—we’re happy to help if you need recommendations! 3. Sit back while we hand-press your selections into a custom palette made just for you. Pro Tip: These glitters are perfect for creating eye-catching lids, but they also double as face highlighters or body glitter for head-to-toe glam. The possibilities are endless! Note: Photos and videos are for reference only (actual colors may vary slightly based on lighting/screen settings), and heart-shaped pans are only included upon request. Whether you’re a makeup artist building your kit or a glitter lover crafting your perfect palette, this set lets you express yourself with every shade. Ready to shine? Pick your favorites and let’s make something beautiful together! 💖 Because makeup should be as fun and fearless as you are
Have a question or need assistance? We're here to help 24/7. Reach out using any of the options below:
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blackbloxie@gmail.com (Recommended)
support@blackbloxie.com
help@blackbloxie.com
Response Time: We typically respond within 2-4 hours during business days (Monday-Friday, UK hours).
At Black Bloxie, we are committed to delivering quality products while supporting sustainable practices and the artisans behind each item. This refund policy has been designed to ensure fairness for both our customers and our maker community.
We stand behind our delivery promises. If your order arrives by the estimated delivery date, shipping is completely free. Should your order arrive even one minute past the promised time, we will automatically waive your delivery fee.
We offer full refunds in the following circumstances:
Damaged or Defective Items: If you receive a product that is broken, damaged, or defective, we will cover all return shipping costs and provide either a full refund or store credit.
Incorrect Items Shipped: If we sent you the wrong product, we will promptly ship the correct item at no additional cost and reimburse any return shipping expenses.
Sustainability Discrepancies: If a product advertised as eco-friendly does not meet stated environmental standards, please notify us immediately. We will investigate and provide an appropriate resolution.
For change-of-mind returns or pre-orders that have already reached our warehouse, a small restocking fee may be deducted from your refund. This fee covers processing, inspection, and re-packaging costs. The deducted amount will be clearly communicated before you complete your return request.
To maintain our commitment to sustainability and support our artisan partners, the following items are not eligible for refund:
Please contact our customer service team within 30 days of receiving your order to initiate a refund request. Have your order number and photos of any damaged or incorrect items ready to expedite the process.
We appreciate your understanding and support of our sustainable shopping practices.
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