If your delivery is delayed by even one minute, your delivery fee will be automatically refunded



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Free standard shipping on orders over $99
Enjoy stress-free shopping with our free shipping offer. Simply spend $99 or more in a single order, and we’ll deliver your items straight to your door at no extra cost. Fast, reliable, and completely free — because we believe you deserve more for less.
Changed your mind? No problem. You can return any product for free as long as it’s unused and undamaged. We’ll process your refund or issue store credit if eligible — hassle-free and quick. For full details, please visit our About Us and Refund Policy pages.
We value your time — that’s why we guarantee on-time delivery. If your order arrives even 1 minute later than promised, your delivery fee will be fully refunded or credited to your store account — your choice. Fast delivery, or it’s on us.
For centuries, nature’s most resourceful healers—honeybees—have harnessed the power of propolis, a protective resin gathered from trees, to maintain the health and purity of their hives. This remarkable substance, rich in bioactive compounds, has been revered in skincare traditions for its ability to soothe, restore, and defend delicate skin. Our Propolis Ointment distills this ancient wisdom into a luxuriously simple balm, blending pure propolis extract with nourishing beeswax and olive oil to create a restorative treatment for stressed or compromised skin.
Propolis is a multitasking marvel, offering:
Formulated for targeted care, this balm melts into the skin with a comforting weightlessness, delivering deep hydration without greasiness. Gently massage in circular motions onto areas needing extra attention—dry patches, minor abrasions, or post-treatment sensitivity—while avoiding the delicate eye area.
The blend of beeswax, propolis extract, and olive oil works synergistically to:
This ointment is crafted for those who seek efficacy through simplicity—no fillers, no fragrance, just potent botanicals in their purest form. Whether used as an overnight treatment for parched skin or a daily salve for occasional discomfort, it’s a testament to the belief that skincare should be both purposeful and nurturing.
Beeswax, Propolis Extract, Olive Oil
Embrace the legacy of propolis—a gift from the hive, perfected for your skin’s resilience and radiance
Have a question or need assistance? We're here to help 24/7. Reach out using any of the options below:
Instant support for orders, returns, or marketplace questions. Click the chat icon at the bottom right.
blackbloxie@gmail.com (Recommended)
support@blackbloxie.com
help@blackbloxie.com
Response Time: We typically respond within 2-4 hours during business days (Monday-Friday, UK hours).
At Black Bloxie, we are committed to delivering quality products while supporting sustainable practices and the artisans behind each item. This refund policy has been designed to ensure fairness for both our customers and our maker community.
We stand behind our delivery promises. If your order arrives by the estimated delivery date, shipping is completely free. Should your order arrive even one minute past the promised time, we will automatically waive your delivery fee.
We offer full refunds in the following circumstances:
Damaged or Defective Items: If you receive a product that is broken, damaged, or defective, we will cover all return shipping costs and provide either a full refund or store credit.
Incorrect Items Shipped: If we sent you the wrong product, we will promptly ship the correct item at no additional cost and reimburse any return shipping expenses.
Sustainability Discrepancies: If a product advertised as eco-friendly does not meet stated environmental standards, please notify us immediately. We will investigate and provide an appropriate resolution.
For change-of-mind returns or pre-orders that have already reached our warehouse, a small restocking fee may be deducted from your refund. This fee covers processing, inspection, and re-packaging costs. The deducted amount will be clearly communicated before you complete your return request.
To maintain our commitment to sustainability and support our artisan partners, the following items are not eligible for refund:
Please contact our customer service team within 30 days of receiving your order to initiate a refund request. Have your order number and photos of any damaged or incorrect items ready to expedite the process.
We appreciate your understanding and support of our sustainable shopping practices.
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