If your delivery is delayed by even one minute, your delivery fee will be automatically refunded



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Free standard shipping on orders over $99
Enjoy stress-free shopping with our free shipping offer. Simply spend $99 or more in a single order, and we’ll deliver your items straight to your door at no extra cost. Fast, reliable, and completely free — because we believe you deserve more for less.
Changed your mind? No problem. You can return any product for free as long as it’s unused and undamaged. We’ll process your refund or issue store credit if eligible — hassle-free and quick. For full details, please visit our About Us and Refund Policy pages.
We value your time — that’s why we guarantee on-time delivery. If your order arrives even 1 minute later than promised, your delivery fee will be fully refunded or credited to your store account — your choice. Fast delivery, or it’s on us.
Once upon a time, in the golden age of skincare (1953, to be exact), a brilliant dermatologist named Dr. Jonas Benet created Wibi® Lotion—a miracle worker for the parched, the flaky, the "please don’t call me lizard boy" among us. Fast-forward decades later, and corporate shenanigans left this cult-favorite lotion discontinued, abandoned like a forgotten stepchild.
But here’s the twist: I refused to let it die. After years of rationing my last precious bottles, begging corporations for the formula (they said no—rude), and testing every "dupe" on the market (spoiler: they all failed), I did what any desperate skincare devotee would do—I made my own.
This isn’t just lotion. This is a three-pack lifeline for anyone who knows the agony of skin so dry it could double as sandpaper. My formula isn’t exactly the original (trade secrets are annoyingly secretive), but after years of tweaking, testing, and borderline mad-scientist experimentation, I’ve crafted something so close, even my dermatologist nodded approvingly.
I made this to save my own sanity (and skin). But I’m sharing it because I know I’m not the only one who mourned Wibi’s disappearance. Try it. If it doesn’t work? Send it back—I’ll even cover shipping. No grudges, just gratitude for giving it a shot.
Three 16oz bottles of hope. For the desert-dry, the chronically itchy, and everyone who’s ever been left hanging on the dance floor. Welcome back to hydrated humanity.
P.S. If you remember the original Wibi? Let me know how this compares. I’m emotionally invested
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Response Time: We typically respond within 2-4 hours during business days (Monday-Friday, UK hours).
At Black Bloxie, we are committed to delivering quality products while supporting sustainable practices and the artisans behind each item. This refund policy has been designed to ensure fairness for both our customers and our maker community.
We stand behind our delivery promises. If your order arrives by the estimated delivery date, shipping is completely free. Should your order arrive even one minute past the promised time, we will automatically waive your delivery fee.
We offer full refunds in the following circumstances:
Damaged or Defective Items: If you receive a product that is broken, damaged, or defective, we will cover all return shipping costs and provide either a full refund or store credit.
Incorrect Items Shipped: If we sent you the wrong product, we will promptly ship the correct item at no additional cost and reimburse any return shipping expenses.
Sustainability Discrepancies: If a product advertised as eco-friendly does not meet stated environmental standards, please notify us immediately. We will investigate and provide an appropriate resolution.
For change-of-mind returns or pre-orders that have already reached our warehouse, a small restocking fee may be deducted from your refund. This fee covers processing, inspection, and re-packaging costs. The deducted amount will be clearly communicated before you complete your return request.
To maintain our commitment to sustainability and support our artisan partners, the following items are not eligible for refund:
Please contact our customer service team within 30 days of receiving your order to initiate a refund request. Have your order number and photos of any damaged or incorrect items ready to expedite the process.
We appreciate your understanding and support of our sustainable shopping practices.
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